NEVER BUY FROM STEDELBAUER CHEVROLET!

Okay- so I finally bought my car!! YAY!! However- I think I made a bad call on where I bought it. Now granted, they gave me a great deal- and they cleaned the car up nice, fixed the scratches that are on it, and deodorized it. Good stuff. BUT- gotta say, these people just aren't all that great.

First of all I'll give you their website- http://www.stedelbauerchev.com/

Now: my problems with this dealership:

1. Sales people are surly. Now I know all car sales people are always kind of...off. But the people who work here are just plain rude. When we explained why we were offering what we were offering they acted afronted, and then they went and accepted it. "Get that Stedelbauer Smile"? Um...yeah, I haven't gotten a single smile.

2. When you make a deal, and then they start giving you papers- generally you expect the hard part to be over. NO! Not the case here. Our Finance person gave us the wrong VIN on our bill of sale- which made getting the car registered really hard. THEN she added up the numbers wrong and told us to get a bank draft for LESS than we owed them- resulting in us having to put the final amount of money on our credit card. Now this doesn't seem like a big deal- the VIN was easily dealt with with a car to the dealership, and we did have a card on us. But the point is THEY SCREWED UP- and therefore should have said "sorry, our mistake, we won't charge you the extra x hundred dollars cause obviously we can't do math". THAT would have been good business practice- not hounding us for the extra money and being rude about it- calling us "sticklers".

3. K so car is paid for, registered, and...we get the car now right? Great. Only once I got in the car my fiance takes a look at it and realises two things: 1) my driver's side headlight is out and 2) my trunk brake light is out. Again- NOT GOOD BUSINESS PRACTICE! How long would it have taken them to check and make sure all my lightbulbs glowed? 5 minutes? And not only were they burnt out- but the shop was closed so they couldn't get me new bulbs which resulted in me having to go back the next morning. Which leads me to #...

4. So I get up, I get in my new car with it's broken lights, and I go to the dealership- they check- sure enough, lights are all out, they say it'll take an hour to do the work. OKAY FINE- an hour seems like a long time to change a few bulbs, but okay. I can do an hour. So an hour passes and the technician comes to see me and says "So there's a problem with your car." "Oh?" I say. "You need a new ignition- the key won't come out." he says. "What do you mean they key won't come out?" I worry. "I mean the key is stuck in the ignition, we've had this problem with Cobalts before, and the only way to fix it is to put a new ignition in." "um...okay....so...how long is that going to take?" "Oh a few hours- you should have it back by tonight." ARG- OKAY! So they give me a shuttle ride back to my apartment and say that they'll come back to get me when it's ready to be picked up. I get a call 4 hours later saying that "Whoops!" we didn't have the part we needed, but we'll get it tomorrow. ARG!!

So now it's the day after I picked up my car- it's already being fixed on a recall (why didn't they do this when they had it for the last 5 months?!), and now I'm again WITHOUT A CAR! FRIG!

So basically what I'm saying is- if you can avoid it, don't buy from Stedelbauer Chev. I've already ditched their license plate holder. If you DO decide not to heed my warnings and buy there anyways- ask for Kouroush and tell him Allana Smith sent you- I get 100$ out of the deal.